Privacy policy

At "AB Nails" (referred to as "we", "us" and "our"), we are committed to protecting the privacy of our users. If you are in the United State, we are the data controller, unless otherwise stated. Please read the following privacy policy that explains how we collect, manage and protect your personal information.

This is the Privacy Notice our applications ("AB Nails App")

What information do we collect & how do we use it?

This Privacy Notice will apply to you if you use our app to register an account or book appointments with our Partners through us (we'll refer to you as a "Client"). We will only use the information we collect about you if there is a reason for doing so, and if that reason is permitted under data protection law.

If you use our services to book an appointment

When you create a AB Nails account using any of our Services, we may collect your:

• first and last name;
• email address;
• mobile phone number(s),
• your photo, if uploaded (optional).

As you use your account, we may collect information about your:

• Booking appointment history,
• account settings;
• We may also collect information, if you provide it, about your preferences, referrals, or how you found out about our Services, or other user generated content (e.g. profile photo, reviews).

We use this account and related information to manage your account with us, including to

• maintain your AB Nails account;
• provide customer support;
• enable you to contact and make bookings with our Partners;
• provide you with a personalized experience, including recommending features, services, products and Partners we think you may be interested in

If you book appointment or order any service from a Partner's shop

When you book an appointment or order any service from a Partner's shop, we may collect your:

• order details records, including any related correspondence via our Services;
• cancellation ;
• your service reviews or ratings.

We use your account and order information to enable our Partners to fulfill and manage your orders, including to

• enable you to contact and order any service from our Partner
• share your contact and order information with the Partner you ordered from, so the Partner can fulfill and manage your order (including processing any cancellations), and communicate with you about your order.
• store your order, cancellation.

If we send you offers, updates or other marketing material from us

We may collect contact information (as explained above), like your name and email address.

We may also collect marketing preferences, which are our records of what information you would or would not like to receive from us, and if you have opted out of any direct marketing.

We use this contact and marketing preference information to

• send you offers, updates, promotions, newsletter(s), insights and other marketing material.
• send you personalized marketing, including offers, features, services, products and Partners we think you may be interested in.
• Contact you to ask for feedback, including through surveys and other marketing research.

Who do we share your information with?

If you are a Client

We will share your information with our Partners if you have asked us to (for example, if you want to connect with, make a booking with one of our Partners). We may share your contact and account information, and they will receive any other information you provide through AB Nails. Partners may use this information to manage your communications, orders and bookings with them.

If we processes your information as a Client, Partner staff, or otherwise

We may also share your information with:

• any member of our company group, which means our ultimate holding company and its subsidiaries, and/or our subsidiaries who may support our processing of personal information under this Notice.
• our service providers, organizations who process your personal data on our behalf and in accordance with our instructions and the data protection law.
  • This includes supporting the services we offer through the Site, in particular those providing website and data hosting services, distributing communications we send, supporting or updating marketing lists, customer support, facilitating feedback on our services, digital invoicing and payment processing providers who provide secure payment processing services, and providing IT support services from time to time.
  • These organizations (which may include third party suppliers, agents, sub-contractors and/or other companies in our group) will only use your information to the extent necessary to perform their support functions.
• if you create a Partner Account with us by using a Referral Link the Partner who the Referral Link relates to may view the progression of your Partner Account
• If we run surveys, competitions, promotional campaigns, offers or other occasional activities and you opt-in, we may share certain information with our commercial partners (for example, if you chose to enter into a prize draw we run with a third party). We will provide more detailed privacy information at the time.
• our auditors, legal advisers and other professional advisers;
• if we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer.
• any person to whom disclosure is necessary to enable us to protect our rights, property, or safety, our clients, or other third parties, and to enforce our rights under this Notice or under any agreement. This includes exchanging information with other companies and organizations for the purposes of detecting and preventing fraud and cyber-crime.
• if required to do so by court order or if we are under a duty to disclose your information in order to comply with (and/or where we believe we are under a duty to comply with) any legal obligation. This includes exchanging information with law enforcement agencies, regulators, or other similar government bodies.

How do we protect your information?

All information you provide to us is securely stored. Our website uses secure end-to-end encryption to protect your information. All connections into our platform are secured using industry standard security and encryption.

All data we capture is stored in secured databases and data storage systems with strict access limitations. All data access requests are logged and monitored in accordance with any threat detection policies.

Unfortunately, the transmission of information via the internet is not completely secure. We do our best to protect your personal information, but we cannot guarantee the security of your data transmitted to us – even if there is a special notice that a particular transmission is encrypted. Any transmission is at your own risk. Once we have received your information, we use strict procedures and security features to try to prevent unauthorized access.

Updating this Privacy notice

This Notice was last updated on 09 Mar 2024.

We may update this Notice from time to time and will post any changes on this page.

If we make any substantive changes, we will notify you through email, or website pop-ups within our Site.